Andy Lau Everyone is Number One

Wednesday, August 6, 2008

Focus on Problems vs. Focus on Solution

When NASA began the launch of astronauts into space, they
found out that the pens wouldn't work at zero gravity
(Ink won't flow down to the writing surface).

In order to solve this problem, it took them one decade and
$12 million.

They developed a pen that worked at zero gravity, upside
down, underwater, in practically any surface including
crystal and in a temperature range from below freezing to
over 300 degrees C.

And what did Russians do???

The Russians used a Pencil!!!
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One of the most memorable case studies on Japanese
management was the case of the empty soap box, which
happened in one of Japan's biggest cosmetics companies.


The company received a complaint that a consumer had bought
a soap box that was empty.

Immediately the authorities isolated the problem to the
assembly line, which transported all the
packaged boxes of soap to the delivery department.

For some reason, one soap box went through the assembly
line empty.

Management asked its engineers to solve the problem.

Post-haste, the engineers worked hard to devise an X-ray
machine with high-resolution monitors manned by two people
to watch all the soap boxes that passed through the line to
make sure they were not empty.

No doubt, they worked hard and they worked fast but they
spent whoopee amount to do so.

But when a rank-and-file employee in a small company was
posed with the same problem, he did not get into
complications of X-rays, etc but instead came out with
another solution.

He bought a strong industrial electric fan and pointed it
at the assembly line.

He switched the fan on, and as each soap box passed the
fan, it simply blew the empty boxes out of the line.

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Moral of the story: KISS (Keep It Simple, Stupid) i.e.
always look for simple solutions.

Devise the simplest possible solution that solves the
problem

Moral of the story: The importance of being simple .....

So, learn to focus on solutions not on problems.

"If you look at what you do not have in life, you
don't have anything"